Here at BillyOh, we believe that our customers always come first. Do not hesitate to contact us if you have any questions or clarifications regarding your purchase. Our friendly customer service representatives are always ready to assist you.
We aim to reply to your messages within 24 hours. However, during our peak periods, please allow us up to 48 hours to reply to your enquiries. We’ll be sure to respond to your concerns within that time.
In keeping with our endeavour to provide the best customer service to our consumers, we have put up a detailed Frequently Asked Questions page you can visit. If you cannot find the answer to your query in the FAQ page, please feel free to email, post mail, or call us.
You can order online anytime during the day or night. However, if the internet is a scary place for you and you feel more comfortable with real live telephone calls, you may reach us through the following sales line below:
|Sales||Customer Support and
After Sales Service
|Monday||8:00 am - 10:00 pm||9:00 am - 5:00 pm|
|Tuesday||8:00 am - 10:00 pm||9:00 am - 5:00 pm|
|Wednesday||8:00 am - 10:00 pm||9:00 am - 5:00 pm|
|Thursday||8:00 am - 10:00 pm||9:00 am - 5:00 pm|
|Friday||8:00 am - 10:00 pm||9:00 am - 5:00 pm|
|Saturday||10:00 am - 7:00 pm||9:00 am - 3:00 pm|
|Sunday||10:00 am - 7:00 pm||Closed|