Garden Furniture Categories
Garden Furniture Sets by Material
Wooden Furniture Sets by Seats
Rattan Dining Sets by Seats
Rattan Furniture Sets by Type
Rattan Furniture by Category
Metal Furniture Sets by Type
Rattan Furniture by Type
Wooden Furniture by Category
Garden Benches by Material
Top Selling Garden Furniture
BillyOh Siena 8 Seater Rectangular Outdoor Rattan Dining Set
Gas BBQs Burners
Top Selling BBQs
BillyOh Origin Gas BBQ 4 Burner + Side Burner Hooded Barbecue Silver & Black 148x105x53cm
Top Selling Garden Buildings
Expert T&G Apex Workshop
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The website is all you need to place an order. Select the items you want to order by adding them into your cart.
Then complete the purchase by checking out via any of our three payment channels (PayPal, Amazon Payments or our own secure payment server). See our Online Payments page to know more about these channels.
Yes. Simply call our hotline 0163 685 8377 and one of our friendly sales representatives will handle your order. Feel free to ask any related questions during the call.
We do not have a show room but each of our products has its own webpage that contains a combination of images, videos, product tours, technical specifications and more.
An account is necessary to place an order only if you are using our own secure checkout process. An account is not needed if you will be paying via PayPal or Amazon Payments.
We have our own secure checkout channel that accepts MasterCard, Visa, Switch, Solo, Delta and Maestro. We also accept PayPal and Amazon Payments.
Funds are debited from your account after you have successfully placed your order.
Payment is needed to complete an order so payment upon delivery is not possible.
You will receive an email with a summary of the transaction that includes order reference, items ordered, the delivery address and amount paid.
You will then be allocated a stock and the scheduling team will contact you once a delivery date has been determined.
We offer free delivery to most postcodes within the UK Mainland.
We are unable to deliver to Northern Ireland, Ireland and some isles of Scotland. Please refer to our Delivery page for further details.
All wooden buildings are delivered via our own delivery vehicles.
Boxed items may be delivered by our vehicles or by national carrier.
Delivery generally takes place 2 to 5 days after stock allocation – please refer to the respective product page for further details.
Your item will arrive any time between 6am and 7pm.
You will be notified immediately if the item you ordered is out of stock. You can then opt to wait for the item to be available, choose a different item, or cancel the order.
We offer assembly on selected items to certain postcode areas. Please check the respective product page to check availability.
Yes. You can follow the progress of your order by logging into your account or calling our delivery team on 01909 768933 and speaking with a sales representative.
We do not allow customers to collect items from our factory/warehouse for their own safety.
The delivery driver will leave a note saying that delivery was attempted and you will be able to arrange delivery for a different day.
If you know in advance you will not be around to receive the product, you can contact our customer services and arrange a change in the delivery schedule.
You can also choose to leave a note with instructions on where the driver should leave the package in case you are not around when he arrives.
It is however, up to the driver’s discretion to leave the items or not.
If your order fails to arrive on schedule, please contact our customer service hotline 01909 768933 as soon as possible.
Customers are advised to check all items before signing the related delivery receipt.
If any damage or shortage is found, make sure it is properly noted. Please call our Customer Care team on 01909 768933 to discuss rectification of any missing or damaged parts.
Contact our sales team 01909 768933 for any alterations you want to be made on your order.
Please see our Contact Us page for details.
Confirm your cancellation by sending an email to firstname.lastname@example.org.
Please refer to our Terms and Conditions page for further information on our Cancellations and Returns Policy.
Contact our customer service team on 01909 768933 to make the necessary arrangements.
Please check our Terms and Conditions page for further information on our Returns page.
Email email@example.com or call our customer service hotline 01636 822883 and inform them of the problem.
Note that processing the refund my take up to five working days. Refer to our Returns page for more details.
We only accept returned items if they are disassembled and are packaged properly. Please refer to our Terms and Conditions page for further details.
Yes. The padlock icon near the URL box guarantees that our website is secured and certified. Please refer to our Security Policy page for further details.
Not. We keep all your information strictly confidential and away from third party suppliers and promoters.
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